SHIPPING & RETURNS POLICY
RETURNS
• ALL SALES ARE FINAL. NO RETURNS UNLESS ITEM IS FAULTY.
SHIPPING
• ORDERS WILL BE SHIPPED WITHIN 5 DAYS OF THE ORDER DATE, ALL ORDERS ARE SHIPPED VIA ROYAL MAIL.
• UNLESS A PRE-ORDER SHIPPING DATE IS SPECIFIED
• PLEASE NOTE THAT THE CUSTOMER IS RESPONSIBLE FOR ANY IMPORT DUTIES, TAXES, OR CUSTOMS FEES THAT MAY APPLY UPON DELIVERY. THESE CHARGES ARE DETERMINED BY THE LOCAL CUSTOMS AUTHORITY AND VARY BY COUNTRY — WE HAVE NO CONTROL OVER THESE COSTS AND CANNOT PREDICT THEIR AMOUNT.
• IF A SHIPMENT IS REFUSED UPON DELIVERY, THE CUSTOMER WILL BE HELD LIABLE FOR THE ORIGINAL SHIPPING CHARGES AS WELL AS ANY RETURN SHIPPING FEES INCURRED BY THE COURIER.
FREQUENTLY ASKED QUESTIONS
HOW DO I TRACK MY ORDER?
YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH TRACKING INFORMATION ONCE YOUR ORDER HAS BEEN DISPATCHED.
DO YOU SHIP INTERNATIONALLY?
YES, WE SHIP WORLDWIDE. SHIPPING COSTS AND DELIVERY TIMES VARY BY LOCATION.
HOW DO I CARE FOR MY GARMENTS?
WE RECOMMEND WASHING IN COLD WATER AND AIR DRYING TO PRESERVE THE QUALITY AND FIT.
ARE YOUR PRODUCTS SUSTAINABLE?
WE ARE COMMITTED TO ETHICAL PRODUCTION PRACTICES AND ARE CONTINUOUSLY WORKING TO IMPROVE OUR SUSTAINABILITY EFFORTS.
CONTACT US
EMAIL: dineroxdreams@gmail.com
WE AIM TO REPLY TO ANY QUERIES WITHIN 5 DAYS.